HelpU.ai is a remote support service, a troubleshooting solution, for an agent to have screen access and remote control to a customer’s device using real-time remote access & control technology. Customer can have the benefits of real-time remote support service and immediate response from an agent without visiting customer center.
* How to use
1. Find ‘HelpU.ai Remote Support’ at App Store, install and run
2. Input 6-digit session access code guided by an agent
3. Connect the customer’s device and start remote support
4. Troubleshoot and finish it